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Park Manager

2 months ago


Australia Ingenia Communities Group Full time

**About the Role**

Ingenia Communities Group is seeking an experienced Park Manager to join our dynamic team. As a Park Manager, you will be responsible for providing exceptional customer service to our guests and residents, while also managing staff, finances, and resources.

**Key Responsibilities**

  • Provide high levels of customer service to all guests and residents.
  • Manage staff, including roster preparation, performance management, and recruitment of new staff.
  • Manage finances and resources, including consumables, grounds, and buildings.
  • Support construction and development teams with new cabins and refurbishment processes.
  • Conduct weekly inspections of the site.
  • Collect outstanding payments from residents.
  • Attend to emergency situations when required.

**Requirements**

  • Experience in managing similar assets, preferably tourist/caravan parks.
  • Operational and project management skills.
  • Experience using Newbook or similar booking software.
  • Excellent administrative, financial controls, and practices.
  • Ability to go above and beyond to meet company objectives and ensure customer satisfaction.

**What We Offer**

  • A competitive package.
  • Flexibility, including working from home for some roles.
  • Extensive training and development opportunities.
  • Career progression.
  • Generous reward and recognition programs.