Empowerment Specialist

We are seeking a highly motivated and experienced Employment Coach to join our team at SYC. As an Employment Coach, you will play a vital role in empowering individuals with disabilities to achieve their career goals and gain sustainable employment.

• Market Participants to Employers: Develop and maintain relationships with employers to identify job opportunities and achieve sustainable employment outcomes for participants.
• Referral and Support: Ensure timely referral to employment opportunities, vocational training, employment activities, and non-vocational programs to support participants in achieving their employment goals.
• Professional Knowledge and Advice: Develop and maintain professional knowledge of the Disability Employment Services Contract, local labor market, and local support services to provide expert advice and guidance to participants and employers.
• Post Placement Support: Provide thorough post-placement support to employers and participants to ensure successful employment outcomes and address any challenges that may arise.

• Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to prepare and conduct effective presentations.
• Self-Motivation and Initiative: Demonstrate self-motivation and initiative, with well-developed organizational skills and the ability to meet deadlines and prioritize tasks.
• Interpersonal and Conflict Resolution Skills: Possess strong interpersonal and conflict resolution skills, with the ability to identify innovative solutions to problems.
• Previous Experience: Previous experience in the Disability Employment Services industry is highly desirable.
• Customer Service Experience: Possess strong customer service experience and a commitment to delivering exceptional service to participants and employers.

• Generous Incentives: Enjoy generous achievement incentives for high performers.
• Salary Packaging: Increase your pay with salary packaging options.
• Career Development Opportunities: Access career development opportunities to enhance your skills and knowledge.
• Wellbeing Leave: Enjoy additional wellbeing leave to support your mental health and wellbeing.
• Corporate Health Cover: Access discounted corporate private health cover.
• Employee Assistance Program: Access our free and confidential employee assistance program.
• Discounts and Benefits: Enjoy special discounts and benefits on memberships, fitness activities, and retail and entertainment vouchers.