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Head Dog Trainer
2 months ago
Hanrob Pet Hotels is a leading provider of pet services in Australia, with a strong history of delivering health, happiness, and improved wellbeing to pet families. Our flagship pet hotel in Heathcote, NSW, has been a benchmark for excellence in the industry, and we continue to grow and expand our services nationally.
Job DescriptionWe are seeking an experienced and dedicated Head Dog Trainer to lead our team and department at our Heathcote facility. As a key member of our team, you will be responsible for delivering high-quality dog training outcomes, educating and engaging pet owners, and maintaining operational standards within the Pet Hotel.
Key Responsibilities- Develop and implement training strategies based on proven animal behaviour methodologies for individual dogs.
- Manage and deliver quality outcomes for each of our training programs, including Stay and Learn Programs, Home Dog Training, Group Classes, and Individual one-on-one sessions.
- Educate dog owners to successfully maintain our training schedule and ensure ongoing success in the home environment.
- Achieve budgeted Dog Training sales goals by driving sales and building client databases.
- Record and document training plans, session notes, and animal welfare duties associated with training dogs.
- Train and develop junior dog trainers to ensure a high level of expertise and consistency within the team.
- Minimum of 2 years' experience as a professional dog trainer with experience working with families and individuals, across a range of fields in dog training.
- Highly motivated by providing solutions, dog training skills/techniques with superior customer service to dog owners.
- Ability to communicate effectively with owners, staff, and stakeholders to achieve positive outcomes.
- Strong administration skills and experience to maintain records and team management.
- Clear and concise communication skills, with the ability to present ideas and suggestions in a team environment.
- Current Australian driver's licence and unrestricted work rights in Australia.
- Full training and support in a friendly team culture.
- Significant discounts on formal Animal Care Studies through Hanrob College.
- Career progression opportunities with a national organisation.
- Free parking and employee discounts on a range of Hanrob products and services.
- Regular employee appreciation events and opportunities to develop your career inside a rapidly growing national organisation.
