Hotel Operations Manager

1 week ago


Brisbane, Queensland, Australia Minor Hotels Full time

At Minor Hotels, we pride ourselves on delivering exceptional guest experiences through our team of dedicated professionals. We are currently seeking a skilled and experienced Hotel Operations Manager to join our team at our Oaks Brisbane Lexicon Suites in Brisbane, Australia.

About the Role:

This is an exciting opportunity for a customer-focused individual to take on a leadership role and oversee the smooth operation of our hotel. As a Hotel Operations Manager, you will be responsible for guiding and supporting your team to deliver outstanding service and ensuring that all daily tasks are completed accurately and in a timely manner.

  • Main Responsibilities:
  • Lead and motivate the front office team to provide excellent guest experiences
  • Ensure efficient day-to-day operations and maintain high standards of quality and safety
  • Conduct regular audits and implement improvements to processes and procedures
  • Collaborate with other departments to achieve business objectives and resolve any issues that may arise

Requirements:

  • A minimum of 2 years' experience in a supervisory or management role within the hospitality industry
  • Proven track record of success in leading teams and driving results
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests
  • Able to work effectively under pressure and manage multiple priorities
  • Familiarity with hotel operations software and systems

What We Offer:

  • A competitive salary of approximately $90,000 - $110,000 per annum, depending on experience
  • Opportunities for professional growth and development, including training and mentoring programs
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • Access to discounts and benefits, including accommodation, dining, and entertainment options

We are committed to providing our employees with the tools and resources they need to succeed. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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