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Wellness Team Associate

1 week ago


Council of the City of Ryde, Australia Greencross Ltd. Full time

The successful candidate will be an integral part of our customer service team, working closely with colleagues to deliver exceptional support to our Healthy Pets Plus Program members. Key responsibilities include responding to customer inquiries, managing client disputes, and implementing retention strategies.

Requirements:
  • Excellent Communication: Possess outstanding verbal and written communication skills to effectively interact with customers.
  • Problem-Solving: Demonstrate a proactive approach to resolving complex customer inquiries.
  • Teamwork: Collaborate closely with colleagues to achieve shared goals.

A background in customer service or a related field is essential, along with a genuine interest in pet care and wellness.