Customer Service Operations Specialist
1 week ago
Telstra Corporation is an iconic Australian brand with a global presence, offering endless career opportunities and an amazing work-life balance. As a Complex Customer Service Desk Specialist, you will be part of a team that supports the retention and growth of customers by providing effective service delivery and issue resolution.
Key Responsibilities- First-Level Issue Resolution: Identify and resolve customer inquiries using standard work instructions and escalate complex issues to resolver groups.
- Service Management: Log and categorize customer interactions via phone, internet, email, or other authorized means using a standard Service Management tool.
- Communication: Provide clear, concise, and accurate advice to customers both orally and in writing.
- Customer Service Experience: 1+ year of experience in a Customer Service or Service Desk role.
- Qualifications: Relevant ICT qualification or certification and ITIL certification or basic understanding of ITIL.
- Security Clearance: Negative Vetting Level 1 Security Clearance required.
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Operations Coordinator, Fulfillment Specialist
2 weeks ago
Canberra, ACT, Australia Operations Full timeWe are seeking a skilled and organized Operations Coordinator to join our team at Accurate Background. As a key member of our operations team, you will play a vital role in ensuring the smooth execution of our fulfillment services.Your primary responsibilities will include providing exceptional customer support, undertaking checks and verifications, and...
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Fulfillment Operations Assistant
2 weeks ago
Canberra, ACT, Australia Operations Full timeAccurate Background is looking for a highly skilled and motivated Fulfillment Operations Assistant to support the day-to-day operations of our fulfillment services. As a key member of our operations team, you will be responsible for providing exceptional customer support, undertaking checks and verifications, and maintaining accurate records.Your primary...
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Customer Service Specialist
2 days ago
Canberra, ACT, Australia beBee Careers Full timeJob DescriptionWe are seeking a customer-focused individual to join our team as a customer service specialist.This role requires flexibility across a range of operating hours on weekdays and weekends.There are opportunities to work across various locations and progress your career.You will work together with the team to ensure great customer service is...
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Customer Service Specialist
3 days ago
Canberra, ACT, Australia beBee Careers Full timeCustomer Service Specialist PositionWe are seeking a highly skilled and motivated Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and ensuring that customers have an unforgettable shopping experience.As a key member of our sales floor, you will develop and maintain relationships...
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Co-Ordinator, Operational Support
2 weeks ago
Canberra, ACT, Australia Operations Full timeWe are seeking a highly organized and detail-oriented Co-ordinator, Operational Support to join our team at Accurate Background. As a key member of our operations team, you will play a vital role in ensuring the smooth execution of our fulfillment services.Your primary responsibilities will include providing exceptional customer support, undertaking checks...
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Strata Operations and Customer Service
2 weeks ago
Canberra, ACT, Australia Bright Duggan Full timeAbout the PositionThis is a unique opportunity to join our team as a Strata Operations and Customer Service specialist. The successful candidate will have the chance to work with a diverse portfolio of strata buildings and provide exceptional customer service to our clients.The role involves providing administrative support to Strata Managers, including...
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Heavy Equipment Servicer
7 days ago
Canberra, ACT, Australia Coates Hire Operations Pty Limited Full timeFleet Maintenance Specialist RoleWe have an exciting opportunity for a skilled Fleet Maintenance Specialist to join our team at Coates Hire Operations Pty Limited. As a key member of our team, you will be responsible for servicing and maintaining our fleet of hire equipment and machinery.About the RoleThis is a critical role that requires exceptional...
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Customer Service Specialist
7 days ago
Canberra, ACT, Australia Compass Group Pty Limited Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Specialist to join our team as a Barista. The ideal candidate will have experience in a relevant position, a passion for food, and excellent communication skills.The successful applicant will be responsible for utilising their solid understanding of coffee, brewing methods, and...
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Retail Customer Service Specialist
1 week ago
Canberra, ACT, Australia Coles Supermarkets Australia Pty Ltd Full timeRetail Customer Service Specialist RoleThis role involves working with customers to deliver exceptional service and ensuring great standards and availability for our customers. As a Retail Customer Service Specialist, you'll be responsible for restocking shelves, completing inventory tasks, and resolving customer queries.Main ResponsibilitiesDeliver a great...
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Operational Services Specialist
1 week ago
Canberra, ACT, Australia IKEA Full timeAbout the RoleWe are looking for an Operational Services Specialist who is passionate about delivering reliable, efficient, and seamless services to the unit.The successful candidate will be responsible for managing contracts, resolving issues, and building strong relationships with internal and external stakeholders.Experience in all aspects of FM and...