Store Operations Director
7 days ago
As a senior retail leader, you will drive a customer-centric culture in our stores, delivering exceptional experiences that set us apart.
You will engage and empower your team through ongoing training, mentorship, and collaboration, ensuring everyone has the skills and confidence to succeed.
Working closely with state leadership, you will develop and implement strategies to build an effective and profitable store environment.
Your key objective will be to motivate your team to achieve sales targets and business performance indicators, driving growth and success for our brand.
To deliver operational excellence, you will manage rosters, oversee back-of-house administration, and ensure seamless day-to-day operations.
The ideal candidate will have:
- 2+ years of experience managing high-volume fashion retail stores, with a proven track record of success.
- Experience in leading medium to large teams in fast-paced store environments.
- Strong leadership skills, with the ability to motivate and mentor a team to achieve outstanding results.
- Demonstrated commercial acumen, with a focus on exceeding sales, wages, and shrinkage KPIs.
- An eye for detail, with a passion for visual merchandising and creating engaging store displays.
- Experience working with large stock volumes and implementing effective stock management practices.
- A genuine desire to join our team and contribute to our shared values.
- Ability to build and maintain strong customer relationships through exceptional customer service.
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