Senior Leadership Development Professional

3 days ago

Sydney, New South Wales, Australia beBeeCustomerfocused Full time $90,000 - $120,000
Leadership Career Opportunity

This is a fantastic opportunity to embark on your leadership journey within a corporate division. You will receive a personalised leadership development plan, mentoring from senior business leaders, and hands-on learning experiences.

The company is dedicated to SME businesses and provides a blend of personal service and expert technology. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler, and easier for our customers.

About the Role
  • Provide an outstanding customer experience by adhering to operational excellence standards.
  • Demonstrate advanced knowledge of internal and customer-facing technology systems.
  • Assess, troubleshoot, and provide solutions to varying scenarios.
  • Understand financial systems and processes.
  • Expert in corporate travel product knowledge that delivers the best outcome for the customer.
Growth and Retention
  • Review customer travel programs and present options that drive financial and operational value.
  • Have intimate knowledge of customer portfolios.
  • Deliver a compelling customer experience to maximise retention and satisfaction.
  • Influence customers to drive results.
  • Deep understanding of the customer's end-to-end journey.
  • Position features and benefits of the company's product suite.
  • Contribute to the company's success through key business drivers.
  • Strong track record of effective execution.
Development Opportunities
  • Self-motivated and proactive.
  • Open to learning and developing required skills.
  • Demonstrate knowledge of external competitor activity and market trends.
  • Set targets and goals and strive to achieve them.
  • Contribute to a collaborative and continuous learning culture.
Requirements
  • Minimum 3 years in the travel industry.
  • 2+ years on Sabre.
  • 6 months in Lumina desired but not essential.
  • Exceptional multitasking ability.
  • Ability to work within a multidisciplinary team.
  • High level of attention to detail.
  • Excellent communication, listening, and presentation skills.

If you understand the value of being a client's travel expert, consider this opportunity.

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