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Contract Optimization Specialist

2 months ago

Melbourne, Victoria, Australia ISS Full time

About the Role:

We are seeking a highly skilled Contract Optimization Specialist to join our team at ISS. As a key member of our organization, you will play a critical role in driving business growth and improving operational efficiency.

Key Responsibilities:

  • Develop and Implement Labor Management Strategies: Design and implement effective labor management processes to optimize workforce deployment and efficiency across all segments.
  • Enhance Process Efficiencies: Collaborate with stakeholders to identify and implement process improvements around Time and Attendance (T&A) systems, ensuring accurate tracking, reporting, and labor cost management.
  • Compile and Analyze Benchmarking Data: Gather and analyze labor data to compile benchmarking reports, identifying areas for efficiency improvements and providing actionable insights to the commercial team.
  • Promote Data-Driven Decision Making: Foster a culture where labor optimization decisions are guided by data insights, ensuring strategies and actions are based on accurate, real-time information to enhance operational efficiency and workforce effectiveness.

A Snapshot of Your Responsibilities:

  • Contract Optimization & Improvement Recommendations: Lead contract optimization efforts by developing and refining tools, processes, and procedures, continuously monitoring practices, and recommending improvements to SMEs and business leaders.
  • Benchmarking & Market Analysis: Assist in developing benchmarking tools and contract performance reports, evaluating benchmarks to identify underperforming contracts and areas for improvement. Additionally, contribute to tender processes by supporting the Commercial team with market analysis and competition assessments to drive growth.
  • Data Analysis & Performance Monitoring: Analyze data streams from existing operations using tools like Excel, Power BI, and Tableau, and monitor the implementation and effectiveness of proposed actions, suggesting improvements as needed.
  • Leadership & Culture: Promote a safety-first, inclusive, and diverse culture through leading by example and actively supporting these values within the team.

What We Offer:

  • Flexible work arrangements
  • A great team culture in a global business that nurtures talent and has a commitment to a diverse and inclusive workforce
  • Ongoing learning and development opportunities
  • Internal opportunities within our global organization

Requirements:

  • Project and Change Management: Proven track record in leading projects and effectively implementing organizational changes.
  • Excel Proficiency: Extensive experience in utilizing Excel for advanced data analysis and reporting.
  • Self-Motivated & Methodical: Highly organized, systematic, and collaborative in approach, ensuring consistent and effective results.
  • Data Visualisation and Analytics: Skilled in using business intelligence tools such as Tableau and Power BI for data visualization and insights.
  • Time and Attendance System Expertise: In-depth knowledge of T&A systems, including daily usage and leveraging data to drive efficiencies.
  • Communication and Collaboration: Strong ability to communicate and collaborate effectively with diverse stakeholders and clients.