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Digital Experience Strategist

3 weeks ago

Melbourne, Victoria, Australia beBee Careers Full time
About the Role

We are seeking an experienced Digital Experience Strategist to lead our team in delivering seamless digital sales journeys for customers. As a key member of our Retail Technology sales team, you will transform customer experiences through impactful human-centered design solutions.

This is a fantastic opportunity to drive business growth while mentoring junior designers and promoting human-centered design within the team culture.

  • Lead the design process from research to solution exploration, testing, and recommendations.
  • Create artefacts such as prototypes, user flows, and journey maps to communicate findings.
  • Guide BAs, UI designers, Content, and Tech teams to ensure optimal experiences as solutions are implemented.
  • Mentor junior designers and team members new to HCD.