Application Specialist

2 weeks ago


Macquarie Park, Australia Singtel Full time
Application Specialist - Atlassian Tools

At Optus, we are seeking an experienced Application Specialist to join our Delivery Tech Ecosystem team. As an Application Specialist - Atlassian Tools, you will play a critical role in supporting, configuring, and enhancing the end-to-end delivery of our tech ecosystem.

Your Key Responsibilities:
  • Lead and own initiatives to define, design, and implement delivery technology solutions that improve business processes and system capabilities
  • Improve team productivity by ensuring that delivery tooling, specifically utilising Atlassian products - Jira and Confluence, is optimised for user needs
  • Translate business requirements into detailed user stories and functional specifications to accelerate time to market for new features and bug fixes
  • Enhance confidence in the change and release process by providing frameworks for effective business analysis during system transformations
  • Maintain and continuously improve process integrity by ensuring business solutions align with organisational goals, stakeholder requirements, and long-term business strategy
  • Ensure effective communication and collaboration across multiple stakeholders and business units within Optus, as well as with vendor partners
Your Skills:
  • Proficiency and extensive admin experience utilising Jira Align and Jira Service Management will be highly regarded
  • Outstanding communication and documentation skills
  • Strong stakeholder engagement experience
  • Proven ability to work independently and collaboratively within a team
  • Experience in developing and refining business processes, requirements gathering, and workflow automation
  • Familiarity with CI/CD tooling such as Git, TeamCity, and Bamboo is advantageous
  • Knowledge and hands-on experience with cloud infrastructure providers like AWS, Azure, and Google Cloud Platform is a plus
What We Offer:
  • Enjoy a flexible work schedule with 3 days in the office and 2 days remote
  • Take advantage of inclusive paid parental leave for up to 14 weeks for the primary care giver
  • Access resources, webinars, and support through the 'Parents at Work portal'
  • Own your own growth with access to an extensive online and facilitator-led learning catalogue, including the opportunity to earn an MBA micro-credential via OptusU (University)
  • Connect with colleagues through employee-led volunteer groups, fostering a sense of inclusion and collaboration
  • Experience vibrant campus life with a variety of facilities including restaurants, cafes, a gymnasium, GP, and post office
  • Benefit from easy travel options to Sydney Campus with the Optus bus from Sydney CBD and Macquarie University Metro Station

At Optus, we value diversity and inclusion, and we are committed to ensuring that our application process provides an equal employment opportunity to all job seekers. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au along with your preferred method of contact and we will be in touch.



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