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Practice Coordinator

2 months ago

Woy Woy, New South Wales, Australia PRP Diagnostic Imaging Full time
About the Role

We are seeking a highly skilled and motivated Practice Coordinator to join our team at PRP Diagnostic Imaging. As a key member of our administrative team, you will be responsible for providing exceptional customer service and administrative support to our patients and medical teams.

Key Responsibilities
  • Manage Patient Interactions: You will be the first point of contact for our patients, providing a warm and welcoming experience through phone, email, and in-person interactions.
  • Administrative Support: You will be responsible for managing our booking system, completing billing and invoicing, and ensuring accurate data entry and review.
  • Team Collaboration: You will work closely with our medical teams to ensure seamless patient transitions and provide support as needed.
Requirements
  • Customer Service Background: You must have a proven track record of providing exceptional customer service, with excellent interpersonal skills and a compassionate approach.
  • Administrative Experience: You must have experience in administrative roles, with proficiency in MS Office and data entry.
  • Team Player: You must be able to work effectively as part of a team, with a strong work ethic and a willingness to learn and grow.
What We Offer
  • Attractive Remuneration: We offer a competitive salary and benefits package, including discounted health insurance and gym membership.
  • Professional Development: We invest in our team members' growth and development, with opportunities for training and education.
  • Supportive Work Environment: We pride ourselves on our friendly and diverse team culture, with flexible and supportive working arrangements.