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1 week ago
This is a temporary full-time position based in Warriewood, Sydney. As an office administrator and scheduler, you will be responsible for providing administrative support and scheduling assistance to the team.
Main Responsibilities:- Answer phone calls and manage varied lists efficiently.
- Schedule appointments between customers and staff members using effective time management skills.
- Making live schedule changes where necessary to ensure seamless operations.
- Ordering, receiving, packing and posting supplies for collectors in a timely manner.
- Assist in scheduling paramedic rosters to guarantee adequate staffing levels.
- Help manage the on-call roster for collectors to ensure prompt responses to emergencies.
- Collaborate with the team in booking travel arrangements for collectors, nurses, and paramedics when required.
- Request schedules from clients and send confirmations of the schedule to clients promptly.
- Support the accounts team with operational queries and invoice assistance as needed.
- Excellent customer service and communication skills to build strong relationships.
- A proactive mindset with a passion for problem-solving and process improvement to drive efficiency.
- Proven experience in administration, including database management.
- Proficient in organization, prioritization, and efficiency to manage multiple tasks simultaneously.
- Demonstrated honesty and integrity to maintain confidentiality and trust.
- Exceptional attention to detail to ensure accuracy and quality.
- Proven team player with adaptability to changing circumstances.
- Ability to work autonomously and efficiently, with a willingness to take on additional responsibilities.
- A Minimum 5 years of administration and/or customer service experience, preferably in a healthcare organisation.
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