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Sales Associate

2 months ago

City Of Joondalup, Australia JD Sports Australia Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at JD Sports Australia. As a Sales Assistant, you will be responsible for providing exceptional customer service and creating a unique and memorable shopping experience for our customers.

Key Responsibilities
  1. Act as a brand ambassador, showcasing our products and services to customers
  2. Assist customers with all queries and process sales transactions
  3. Work collaboratively with the wider management and store team to achieve sales targets and KPIs
  4. Support the team with ad-hoc tasks, including visual merchandising, store cleanliness, and presentation
  5. Escalate any customer complaints to management
  6. Complete mandatory training relevant to product knowledge, policy, and procedure
What We're Looking For
  1. Customer service experience in retail, hospitality, or a related industry
  2. Passion for sports fashion and a strong understanding of our products
  3. A positive and can-do attitude, with a willingness to learn and develop
  4. Ability to work in a fast-paced environment and adapt to changing situations
  5. Strong interpersonal and communication skills, with a focus on building relationships with customers and colleagues
  6. Flexibility to work various shifts, including weekends and holidays, based on store needs
What's in It for You?
  1. Opportunity to work with a leading sports fashion brand and develop your skills and knowledge
  2. Training and development opportunities to advance your career
  3. Competitive salary and benefits package, including staff discounts and access to our Employee Assistance Program
  4. Chance to be part of a dynamic and supportive team, with a focus on customer satisfaction and sales growth