Financial Services Specialist

2 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $65,000 - $85,000
Collections Representative Role

About this opportunity:

We are seeking a skilled and experienced Collections Representative to join our team in Melbourne, Australia.

Main Responsibilities:

  • Respond to customer inquiries and provide solutions via phone and email
  • Negotiate with customers to resolve outstanding balances
  • Collaborate with the team to achieve sales and customer service goals

Requirements:

  • Proven experience in customer service or collections from the financial services industry
  • Able to commit to full-time hours for at least 6 months

Key Skills:

  • Excellent communication and negotiation skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills

What We Offer:

  • A competitive remuneration package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment

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