Data Entry Specialist

1 month ago


Sydney, New South Wales, Australia Remote Staff Full time
Data Entry & Customer Service Role

We are seeking a highly organized and detail-oriented individual to join our Remote Staff team as a Data Entry & Customer Service Specialist. This role will involve managing product data, creating new items, and providing exceptional customer service.

Key Responsibilities:
  • Product data setup and review for the Wholesale team
  • Creation of new products for Wholesale & data teams
  • Image sourcing and editing for product listings
  • Offer sheet creation and management for customers
  • Mailout tracker maintenance and management
  • Review of minimum order quantities (MOQ) and provision of advice to the Wholesale team and customers
  • Basic customer service support via email, responding to inquiries about product availability and ETA
  • Image database management using Dropbox
  • Data cleanup and other data entry support for the Wholesale team
  • Monthly report generation for review
Requirements:
  • Highly responsible individual with excellent communication skills
  • Fluent in English, both written and verbal
  • At least 3 years of experience as a Data Entry Specialist
  • Strong literacy and communication skills
  • Fast and accurate data entry skills
  • Proficiency in using Excel, including intermediate-level formulas and pivot tables
  • Ability to work under time constraints
  • Experience with platforms such as iSync WMS and Shopify (not necessary)
  • Proficiency in using Slack or similar tools
  • Experience with Klaviyo or similar email marketing tools

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