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Sales Support Representative

1 week ago

Cairns, Queensland, Australia Bradnams Windows and Doors Full time

Our Story

">

Bradnam's Windows and Doors has been a market leader in designing, manufacturing, and supplying high-quality windows and doors for over 45 years. Our commitment to quality, service, and teamwork has earned us a reputation as a trusted name in the industry.

We pride ourselves on our dedication to customer satisfaction, providing expert advice, and supporting project planning. Our showroom is a hub of activity, where customers can explore our extensive range of products and receive personalized guidance from our knowledgeable staff.

Your Opportunity

We're looking for a skilled Customer Service Representative to join our team in Rockhampton. As a key member of our sales team, you'll be responsible for providing expert advice on our products, supporting project planning, and guiding customers through the process of choosing windows and doors that suit their style and functional needs.

You'll work closely with our Sales Representatives to interpret building plans, generate quotes, and deliver a seamless customer experience from start to finish. Your excellent communication skills, positive attitude, and ability to problem-solve will make you a valuable asset to our team.

  • Welcoming customers into the showroom and helping them choose the right products for their projects.
  • Supporting builders, renovators, and homeowners with product advice and technical information.
  • Reading and interpreting building plans and accurately entering data into quoting systems.
  • Building trusted relationships by providing timely, professional, and friendly service.

What We Offer

We offer a competitive salary and bonus potential, along with a range of benefits, including:

  • A structured leadership team that leads by example and lives the Bradnam's Difference.
  • Extensive training and development programs to help you grow.
  • Career progression opportunities—many of our leaders started in hands-on roles just like this.
  • Onsite parking and a modern, well-equipped showroom.
  • Employee discounts on Bradnam's products.
  • A collaborative, supportive team that celebrates success and values every employee.