Chief Web and Open Banking Strategist

4 weeks ago

Sydney, New South Wales, Australia ING Full time

At ING, we're embarking on a transformative journey to build the bank of the future. As our Chief Web and Open Banking Strategist, you'll play a pivotal role in shaping our customer experience by driving the execution of our tech strategy for ING Australia's websites and Open Banking.

This is a senior leadership position within our Digital Tribe, reporting directly to the IT Area Lead. Your responsibilities will encompass the development of a comprehensive technology roadmap, aligned with strategic commercial objectives. You'll collaborate closely with business stakeholders to identify gaps and challenges, leveraging your expertise in web and Open Banking domains to guide the creation of innovative solutions and drive continuous improvement.

This is a people leadership role, where you'll oversee Engineering Chapter Leads and support their teams. Your oversight extends to teams based in Sydney and overseas, promoting a growth mindset and fostering high-performing teams with effective engineering practices.

Your key responsibilities will include:

  • Serving as the primary point of contact for stakeholders within the domain, including business units, internal teams, and external partners.
  • E nsuring that business activities within the domain comply with relevant external regulatory and/or voluntary codes and with internal policies and procedures.
  • Ensuring reliability, security, and performance of critical IT assets within the domain.
  • Overseeing system maintenance, lifecycle management, as well as incident and problem management.
  • B uilding high-performing teams with high levels of engagement and effective engineering practices.
  • Managing performance of external suppliers/partners and ensuring that contractors and offshore team members share in Ing's values and way of working.

We're seeking an experienced professional with:

  • Proven experience in banking/investment technology strategy development and execution in alignment with architecture and other IT functions.
  • Demonstrated experience in leading substantial financial services technology teams.
  • Experience in management & negotiation of large vendor commercial contracts.
  • Demonstrated experience working with Technology Risk Frameworks, service management tooling, public cloud technologies, and application migration.
  • Experience with Distributed Agile Delivery (onshore/offshore).

In return, we offer:

  • A competitive salary range of $180,000 - $220,000 per annum, depending on experience.
  • Access to over 16,000 professional and personal development courses to enhance your skills.
  • Discounted ING Health Insurance.
  • An additional Rest Day to support your wellbeing.
  • An IMPACT Day to volunteer on approved sustainability activity.

About Us

We're a global network dedicated to making life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large. Our culture is built on individuality, fun, friendliness, and supportiveness. We give people the freedom to think differently, take ownership of their work, and make great things happen. With our global reach, there's scope to take your career in new directions, perhaps even ones you've never considered.

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