Front Office Leadership Position

2 weeks ago


Brisbane, Queensland, Australia Oaks Hotels Full time

Company Overview:


Oaks Hotels is a renowned hospitality brand dedicated to providing exceptional guest experiences. Our commitment to excellence and customer satisfaction drives our success, and we are seeking a skilled Front Office Supervisor to join our team.


Salary: $80,000 - $100,000 per annum, dependent on experience.


Job Description:


The successful candidate will be responsible for guiding and supporting the front office team in delivering outstanding guest services. This includes conducting guest arrivals and departures, resolving complaints in a timely and professional manner, and ensuring daily tasks are completed accurately and efficiently.


Required Skills and Qualifications:



  • Previous supervisory experience in a hotel or resort environment
  • Exceptional customer service skills and a positive attitude
  • Ability to manage time effectively and prioritize tasks
  • Professional presentation essential
  • Availability to work weekends if required

Benefits:


Oaks Hotels offers an attractive remuneration package, including discounts on accommodation across all Minor Hotel brands, access to paid parental leave benefits, and additional paid leave. You will also have access to educational financial support, NIB insurance discounts, and entertainment and experience discounts.


Other Opportunities:


As a member of our team, you will have the opportunity to develop your skills and progress through your career. Our people-driven culture ensures that every employee feels valued and supported, allowing you to thrive in a dynamic and fast-paced environment. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.



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