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Customer Service Director

3 weeks ago

Melbourne, Victoria, Australia KMO Burger, LLC Full time

We are seeking an experienced and results-driven Customer Service Director to join our team at KMO Burger, LLC. As a key member of our leadership team, you will be responsible for driving customer satisfaction and loyalty through exceptional customer service and experience.

About the Job

Your key responsibilities will include:

  1. Developing and implementing strategies to drive customer satisfaction and loyalty
  2. Leading and managing a team of customer-facing professionals
  3. Ensuring compliance with company policies and procedures
  4. Collaborating with other departments to achieve business objectives
Our Commitment

We are committed to providing our customers with exceptional dining experiences. Our benefits package includes:

  • A Pay for Performance Program – eligibility to receive a review and pay increase a minimum of every other quarter
  • Bonus (incentive) Program with Upside Potential and Monthly Payouts
  • Schedule Flexibility
  • Leadership Development and Career Growth Opportunities
  • Online Access to Your Schedule Through R365 Interactive Scheduling
  • Healthcare and Life Insurance Benefits
  • 401K after 6 months of service
  • Discounted Meals
  • Service Awards