Digital Sales Representative

2 weeks ago

Sydney, New South Wales, Australia Australian Military Bank Ltd Full time
About the Role

Australian Military Bank Ltd is seeking a highly skilled Digital Sales Agent to join our team. As a Digital Sales Agent, you will be responsible for contributing to the growth of our Digital Sales Channel through needs-based member contact, timely and professional guidance, exceptional service delivery, and ongoing relationship management.

Key Responsibilities
  • Sales Results:
    • Significantly contribute to achievement of Digital Sales budgets and targets, either through digital sales or by identification of cross-sell opportunities.
    • The primary focus being growing the lending and deposit portfolio.
  • Service Results:
    • Build, maintain and retain relationships with members/prospective members by establishing rapport, proactively identifying their needs across the full product and services range and offering and delivering suitable solutions.
    • Undertake prompt follow-up on digital applications taken, phone calls and service requests.
    • Adhere to current policy, procedures and legal requirements.
  • Technical Skills:
    • Understanding of credit products, application process and assessment.
    • Knowledge of Australian Military Bank's products, processes and systems.
    • Verbal, numerical, literacy skills.
    • Computer skills (including email, internet, Microsoft applications, Excel essential).
    • Well-developed lending skills, experience with a DLAA desirable.
    • Experience working in a centralized lending environment with digital products, processes and systems.
  • Education & Qualifications:
    • Certificate IV in Financial Services (Mandatory).
    • Lending accreditation.
  • Work Experience:
    • Sound lending experience (2 years minimum) in a banking environment.
    • Experience in all aspects of the loan process from submission of applications through to post-settlement.
What We Offer
  • Staff Banking product + Services discounts.
  • Novated Leasing options.
  • 4 weeks Paid Parental + Purchased Leave option.
  • Referral Reward Program.
  • Employee Assistance Program.
  • Annual Flu Shot + Blood Donor Leave.
  • Polo Shirt provided.
  • Service Awards.
About Us

Australian Military Bank forms an integral part of the wider Defence community. We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs. You will be provided with training and coaching on the job to provide you with the tools to be successful in this role. Australian Military Bank provides realistic progression opportunity nationwide and the opportunity to embrace new technologies and ways of working.

Probity check: As we are an Authorised Deposit Taking Institution, there is a requirement to complete the standard range of Credit, Police, Bankruptcy and Qualification checks prior to commencement of employment.

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