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Senior Network Architectural Strategist

2 weeks ago

Melbourne, Victoria, Australia beBeeNetwork Full time $180,000 - $230,000

We are seeking a seasoned professional to lead our Network Operations Centre (NOC) team. As a pivotal member of our Managed Services organisation, you will be responsible for ensuring the performance, reliability, and continuous improvement of our NOC.

Key Responsibilities:
  • You will oversee 24/7 NOC operations, guaranteeing prompt incident resolution and clear communications during critical events.
  • Collaborate with Engineering to prepare for future technologies and deliver best-in-class network observability and tooling.
  • Act as the key escalation point, champion root cause analysis, and drive excellent service outcomes.
  • Mentor Team Leads, inspire a culture of continuous improvement, and manage resource planning and shift structures.
  • Track KPIs, enforce compliance, and lead operational reporting.
Requirements:
  • Minimum 5-7+ years' experience in NOC or network operations leadership, ideally in a carrier-grade or wholesale telco environment.
  • Deep technical knowledge of IP networking (BGP, OSPF, MPLS, VPN), Cisco/Juniper infrastructure, and tools like SolarWinds, Zabbix, PRTG.
  • Proven leadership skills with the ability to empower and develop high-performing teams.
  • Familiarity with ITIL-aligned processes and ticketing systems such as ServiceNow or Remedy.
  • Strong communication and stakeholder management skills.
  • Relevant certifications (CCNP, JNCIP, ITIL Foundation) preferred.
  • Understanding of GPON (Gigabit Passive Optical Network) will be highly regarded.
Benefits:
  • Achieve work-life balance through flexible working arrangements.
  • Continuous learning opportunities to enhance your skills and expertise.
  • Contribute to shaping our company's vision and strategy.
Others:
  • This role is based in [location], but may involve travel to other sites or clients.
  • We are an equal opportunities employer and welcome applications from diverse candidates.