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Sales Consultant
2 months ago
We are seeking a highly motivated and customer-focused Sales Co-worker to join our team at IKEA. As a Sales Co-worker, you will play a key role in delivering an exceptional customer experience by providing expert advice and guidance on our home furnishing products.
Key Responsibilities- Act as an IKEA Ambassador, understanding the impact of your role on customer experience and providing solutions to meet their needs.
- Approach customers to identify their needs and offer tailored advice on kitchen solutions.
- Support customers with their kitchen design process using our in-house 3D rendering software and product catalogue.
- Follow up with customers after initial planning appointments to discuss their kitchen designs, answer questions, and address concerns.
- Ensure the sales area is stocked, presentable, and correctly priced.
- Build strong relationships with your team and other departments to promote a collaborative and inclusive work environment.
- A passion for our home furnishing products and working with customers.
- Ability to liaise confidently with existing and new customers via phone calls, emails, and face-to-face interactions.
- Strong communication skills and ability to connect with others, understanding customer needs and building strong relationships.
- A 'Togetherness' mindset, working closely with your team and other departments while also working autonomously with a strong problem-solving attitude.
- Ability to prioritise tasks efficiently and effectively in a fast-paced environment.
- Proficient computer skills and ability to learn about all technical aspects of the IKEA product range.
- A safe mindset and being comfortable with physical work and manual handling, including repetitive movements and lifting.
At IKEA, we believe that everything we do comes with the responsibility to create a positive impact on people, society, and the planet. We are passionate about home furnishing, creating a positive life at home, and sharing our tasty responsibly sourced food with the many people across the world.
We stand for equality, diversity, and inclusion, caring about people and planet, and promoting health and wellbeing. We nurture your development and provide career opportunities to unlock your potential.
As a Sales Co-worker, you will be part of a dynamic and supportive team that is dedicated to delivering exceptional customer experiences. If you are passionate about home furnishing and working with customers, we encourage you to apply for this exciting opportunity.
