Clinical Operations Director

6 days ago

Perth, Western Australia Juniper Full time
About Juniper

Juniper is a respected non-profit organization dedicated to providing exceptional care and support services to older Western Australians. Our commitment to individualized care and service excellence is reflected in our model of care and enterprise quality and risk management framework.

The Role

We are seeking an experienced senior leader to join our team as Regional Clinical Operations Lead. This is a permanent full-time position, requiring 37.5 hours of work per week, Monday to Friday, with opportunities for travel between our residential aged-care homes located in various regions of Western Australia.

As Regional Clinical Operations Lead, you will be responsible for working in partnership with residential operations teams to contribute to the highest standards of care and service experience for our customers.

Key Responsibilities

  • Lead the monitoring and improvement of care and clinical performance
  • Enhance effective care and service delivery
  • Customer advocacy and stakeholder engagement
  • Regulatory compliance and operational management support
  • Ensure compliance with occupational health and safety requirements, including appropriate injury risk management

Key Requirements

  • Proven experience in a senior clinical leadership role, with the ability to build trusted relationships
  • Demonstrated experience in mentoring professional staff, including registered health professionals in a changing environment
  • Demonstrated ability to lead and drive continuous improvement with sustained results
  • A proven reputation for building successful relationships with diverse stakeholders
  • Experience working collaboratively and constructively with communities, including first nations and CALD groups (desirable)
  • Demonstrated ability to work effectively with geographically distributed multi-disciplinary teams, fostering cooperation and maximizing staff engagement
  • Highly developed conceptual, analytical, and problem-solving skills
  • Experience using data to support effective decision-making in a complex human services operation
  • Excellent communication and stakeholder engagement skills
  • Ability to collaborate effectively with diverse teams and stakeholders
  • Capable of applying a coaching approach to enhance outcomes for staff and customers
  • Valid Australian driver's license
  • More than 5 years' experience as a Registered Nurse, with 2 years of experience in a clinical management capacity

Qualifications

  • Current Registered Nurse registration with the Australian Health Practitioner Regulation Agency (AHPRA) (essential)
  • Qualification in leadership (desirable)
  • Qualification in adult-based learning (desirable)
  • Qualification and/or experience in clinical specialty (desirable)

What's on Offer

  • Values-driven non-profit organization
  • Fully maintained position vehicle
  • Juniperks online recognition and rewards platform
  • Not-for-profit salary packaging up to $18,500 per annum
  • Health insurance discounts
  • 4 weeks of annual leave per service year

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