Family Response Coordinator
7 days ago
About the Role
Mercy Community Family and Child Connect (FaCC) program has an opportunity for a motivated and passionate professional to join our team in Townsville.
This is a Permanent, Full-time position that involves delivering quality services to children, young people, families, and the community within the Family and Child Connect Service through assessment and recommendation of culturally appropriate responses.
- Assessing information provided in a referral, engaging with families with multiple and complex needs, and providing information, advice, and referrals.
- Engaging with families and a wide variety of service providers to facilitate vital connections to supports for those families in our communities.
- Collaborating to foster a positive team culture that values cultural diversity and equity.
About You
The successful applicant will possess:
- A Bachelor Degree in Child Protection, Human Services, Social Work, Psychology, or a related discipline from a recognised institution.
- Experience in strengths-based casework with complex families, alongside experience in identifying and addressing child protection concerns.
- Experience in assessing the needs of families and completing safety and risk assessments.
- A current and valid Queensland Provisional Green (P2) or above Driver Licence.
- A current and valid Blue Card (Queensland Working With Children Check) or the ability to apply.
- Evidence of current vaccination against whooping cough or willingness to obtain.
Why Mercy Community
Mercy Community is a Catholic not-for-profit organisation that provides a wide range of services supporting families, young people, and the elderly. Our work is driven by core values of Compassion, Integrity, Dignity & Empowerment.
We offer a range of benefits including salary packaging, free counselling services, and access to career development tools.
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