Luxury Retail Ambassador

10 hours ago

Sydney, New South Wales, Australia beBeeAmbassador Full time $60,000 - $80,000
Unlock Your Potential

As a Sales Associate, you will be an ambassador of the brand, welcoming every guest into the company family. Your role is to act as a trusted advisor and a reliable team player that thrives to provide the most seamless client experience while delivering sales productivity.

Responsibilities
  • Cultivate and maintain strong, lasting relationships with clients through personalised service and proactive communication.
  • Utilise CRM tools and strategies to identify, engage, and retain high-potential clients, driving sales and achieving targets.
  • Proactively manage client appointments and follow up on inquiries to ensure exceptional customer satisfaction.
  • Serve as a brand ambassador, demonstrating expert knowledge of products and services across all channels.
  • Drive sales by mastering omnichannel tools and providing seamless customer experiences.
  • Actively participate in training and commercial activities, supporting the team in achieving boutique and individual goals.
  • Maintain a luxurious and inviting store environment, adhering to visual merchandising standards and brand guidelines.
  • Ensure efficient after-sales processes, proactively addressing client concerns and resolving issues promptly.
Requirements
  • An experienced Sales Associate / Stylist with a proven track record in luxury retail.
  • A strong team player with excellent communication and interpersonal skills.
  • A results-oriented individual with a passion for exceeding targets.
  • Deep understanding of CRM strategies and clienteling techniques.
  • An individual committed to providing exceptional customer service and building lasting relationships.
  • Strong operational skills and attention to detail.

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