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Business Analyst

1 month ago

Melbourne, Victoria, Australia AGL Full time

Transforming the Energy Landscape

At AGL, we're redefining the future of energy. As a Business Analyst in our Electrification and Innovation team, you'll play a pivotal role in shaping sustainable solutions that power Australia's transition to a cleaner energy future.

About the Role:

You'll work closely with our dynamic team to develop and refine e-Mobility products, driving innovation and ensuring AGL remains a leader in the industry. Collaborating with Product Owners, Service Designers, Marketing, Growth Managers, and tech experts, you'll take product features from concept to launch, ensuring they meet all regulations and standards.

Key Responsibilities:

  • Lead user research, conducting surveys, interviews, and usability testing to gain deep insights into customer needs, directly influencing product innovation.
  • Analyse market, sales, and customer data to uncover trends, inform product decisions, and keep AGL at the forefront of electrification advancements.
  • Take on complex challenges, identifying obstacles and working collaboratively to develop creative, timely solutions that drive product success.
  • Work closely with Service Designers, Digital teams, Visual Designers, and Marketing Specialists, ensuring seamless integration and alignment across all product stages.
  • Stay ahead of regulations in emerging electrification technologies, ensuring compliance while pushing the boundaries of innovation for a cleaner, sustainable future.
  • Bring your whole self to work – share your hobbies and interests with us to learn more about you.

About You:

  • Previous demonstrated experience in a business analysis or product development role in the energy industry – particularly with out-of-home charging products – is preferred.
  • Proven experience in Agile methodologies (e.g., Scrum, Kanban, Lean) with the ability to adapt and implement Agile practices across cross-functional teams.
  • Previous experience working on consumer electrification products in Australia.
  • Experience creating and maintaining technical documentation, such as business requirement documents, user journey documents, and architecture diagrams.
  • Ability to engage with and manage stakeholders at various levels, including executives and end-users.
  • Excellent problem-solving skills and attention to detail.
  • A can-do attitude and a growth mindset.

Even if you don't tick all boxes, we'd still encourage you to submit your application.

At AGL, we offer a wide range of benefits, including:

  • Flexible working options, including hybrid work.
  • Discounts on energy, telcos, and solar plans.
  • Participation in Energise, our reward and recognition program.
  • Access to 20 weeks of paid parental leave for the primary carer.
  • Access to an additional week of recharge leave per year.
  • Participation in our diversity and inclusion initiatives.
  • Novated leasing and Electric Vehicle subscriptions.
  • Access to study assistance, AGL's share purchase plan, and insurance deals.

*Benefits may change over time and vary based on role type and location.

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.

We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more, visit: www.agl.com.au/careers

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.

Location:

Docklands VIC 3008

Job Family Group:

Business and Organization Analysis Management