Training Operations Specialist
2 weeks ago
We are seeking a highly organised and proactive Training Support Coordinator to join our Commercial Programs team. This role is pivotal in ensuring a seamless experience for our trainers and participants by coordinating logistics, maintaining compliance standards, and providing high-quality support across our programs.
Key Responsibilities:
- Coordinate training program logistics including reminder calls, trainer scheduling, and delivery setup across multiple platforms (Canvas and SMS).
- Ensure compliance by reviewing training delivery, assessments, and issuing of Statements of Attainment and Microcredentials.
- Liaise with trainers and internal teams to monitor progress, troubleshoot issues, and provide responsive support.
- Maintain accurate records and tracking tools, contributing to weekly reporting and data integrity.
- Support operational flexibility by assisting Training Coordinators and Admin teams during peak periods or as required.
This Role Requires:
Occasional state based and interstate travel.
About You:
You thrive in a fast-paced, collaborative environment and are known for your attention to detail, problem-solving mindset, and exceptional coordination skills. You're a natural communicator who can build strong working relationships across teams and are adaptable to changing priorities.
You Will Need:
- Experience in training coordination, education administration, or a similar operational support role.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- Familiarity with student management systems (SMS), online learning platforms (e.g., Canvas), and basic reporting tools.
- Excellent written and verbal communication skills, with a professional and client-focused approach
- NDIS Screening Workers Check or willingness to obtain
- Valid and Current Driver's Licence
Why This Role:
Join a forward-thinking organisation that values innovation, professional growth, and creating positive outcomes for students. Make a meaningful impact in vocational training by driving excellence in learning design and development.
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