Regional Business Development Specialist

23 hours ago

Penrith Municipality, Australia beBeeRegionalBusiness Full time $123,567 - $143,934
Key Role in Regional Business Growth

The successful candidate will play a pivotal part in driving regional business growth by identifying and pursuing new opportunities, and cultivating customer relationships to drive acquisition across diverse portfolios.

Job Responsibilities
  • Respond promptly to qualified customer enquiries and maintain accurate records from initial contact through to onboarding, ensuring seamless transitions.
  • Develop and manage an effective customer pipeline and contact database to foster engagement and drive growth.
  • Coordinate application and onboarding documentation for new customers, streamlining the process for enhanced customer satisfaction.
  • Collaborate with internal and external stakeholders to ensure best practice outcomes and promote a positive customer experience.
  • Establish strong relationships with customers, families, carers, service providers, and community members to build trust and loyalty.
  • Represent the organization at networks and promotional events, sharing insights and learnings to enhance regional business development.
  • Promote services to attract new customers and track enquiry outcomes for informed reporting.
  • Identify regional opportunities and communicate them effectively through clear reporting, enabling data-driven decision making.
Requirements
  • Tertiary qualification in Business Management or a related field.
  • 3+ years' experience in business or customer service management, with a proven track record of success.
  • Proven background in customer-facing roles within values-driven organizations, demonstrating empathy and a customer-focused approach.
  • Experience in cultural change and workforce capability building, with a solid understanding of contemporary Disability Services and person-centred approaches.
  • Strong community engagement and relationship-building skills, with excellent communication skills adaptable to diverse audiences.
  • Proactive, goal-oriented, and confident in decision-making, with the ability to work independently and manage multiple tasks.
  • High computer literacy and comfort with technology, with a willingness to adapt to new systems and processes.
  • Empathetic, customer-focused, and business-savvy, with a passion for driving regional business growth.
  • Experience in the Disability Services sector, with a strong understanding of the industry's challenges and opportunities.
  • Strong business acumen and ability to connect with people from all walks of life, fostering inclusive relationships and partnerships.

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