Retail Store Manager

1 month ago


Perth, Western Australia Sussan Full time
About the Role

We're seeking a seasoned leader to join our team as a Store Manager at Sussan Forrest Chase. As a Store Manager, you'll be responsible for overseeing all aspects of the store, including managing daily operations, boosting sales, and delivering exceptional customer service.

Key Responsibilities
  • Monitor store performance and identify opportunities to optimise sales results.
  • Enhance customer experience with friendly and attentive service, strong product knowledge, and up-to-date styling advice.
  • Create an environment of trust, confidence, and respect in-store while inspiring, coaching, and supporting the growth of team members.
  • Manage new stock deliveries and curate the store's visual merchandising.
  • Handle all administrative tasks for your store, including payroll, banking, and efficient rostering.
What We Offer
  • Comprehensive online learning program followed by in-store training with your Business Manager.
  • Access to Management Development Programs for fantastic career pathways to the broader Sussan Group business.
  • Generous 50% team member discount on Sussan product and the opportunity for monthly and seasonal bonuses.
  • Additional discount across our Sportsgirl and Suzanne Grae brands.
  • Work-life balance with a 3-day weekend on a fortnightly rotating roster and no Sunday or late-night shifts.
  • Discounted private health insurance through Medibank Private.
  • Team member referral program.
  • Involvement in Sussan's 18-year partnership with Breast Cancer Network Australia – BCNA.
Why Sussan?

We're a much-loved fashion, sleepwear, and accessories brand committed to uplifting women across Australia through fashion that is a force for good – for our customers, people, community, and planet. We celebrate diversity and advocate inclusion, and we're committed to building and fostering a diverse and accessible workplace and culture.


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