Clinical Services Manager
3 days ago
The Royal Children's Hospital (RCH) is a cornerstone member of the Melbourne Children's Campus, partnering with leading healthcare institutions to provide exceptional care for children and young people.
RCH has a proud history of over 150 years, providing a full range of paediatrics and adolescent health services, including tertiary and quaternary care for critically ill and medically complex patients.
The hospital has 12 wards and 350 beds, and annually sees 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations, and 20,000 elective surgeries.
RCH values its staff and strives to create a positive culture through enactment of our Compact.
About the RoleThis is a 12 month fixed term position within Specialist Clinics, overseeing the supervision of all Specialist Clinics related activity.
- Manage patient and family requirements from customer service to scheduling appointments and discharge.
You will identify, support, and lead ongoing improvement opportunities, ensuring high quality customer service and contributing to the implementation and maintenance of specialist clinics procedures and processes.
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