Medical Administrator

5 days ago


Brisbane, Queensland, Australia Randstad Full time
About the Role

We are seeking an experienced Medical Administrator to join our team at a prestigious private hospital in Brisbane. As a key member of our healthcare team, you will provide essential support to the medical staff, ensuring seamless communication and efficient daily operations.

Key Responsibilities
  • Provide administrative support to the medical team, including managing confidential documents and ensuring accurate data entry.
  • Exercise professional judgment to resolve issues and liaise with clinical staff in accordance with departmental policies.
  • Oversee patient billing processes and facilitate financial consent.
  • Review and optimize practice workflows to enhance operational efficiency.
  • Cultivate a welcoming and supportive environment for both staff and patients.
  • Implement process improvements aimed at elevating the quality of patient care.
  • Manage debtor follow-ups and reconciliations effectively.
  • Provide essential administrative support to clinical staff.
Requirements
  • In-depth knowledge of private health funds, DVA, private billing, and Medicare claims.
  • Prior experience in hospital, medical centers, or day surgery settings is advantageous.
  • Exceptional communication skills, with a proven ability to provide medical administration support.
  • Experience using Patient Administration Systems within healthcare environments.
  • Strong customer service orientation, with the ability to engage with patients empathetically.
  • Familiarity with healthcare legislative requirements (preferred).
  • Flexible, positive, and outcome-focused mindset.
  • Capability to work autonomously as well as collaboratively within a team.
What We Offer
  • On-site parking facilities.
  • Join a well-established and reputable organization in the healthcare sector.
  • Engage in meaningful work that contributes to the well-being of clients and the community.

If you are passionate about maintaining high standards of care in the healthcare industry, we invite you to apply now. Please submit your resume through the APPLY button and email, including your motivation for applying for this role.

We will provide further details on the application process to shortlisted candidates.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


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