Hairstyling and Customer Service Professional
1 week ago
We are Australia's leading hair and beauty retail and services destination with over 30 years of experience and 100+ stores nationwide. Our mission is to provide our customers with the best hair care advice.
Role OverviewThe successful candidate will work in a fast-paced retail environment, providing exceptional customer experiences while delivering expert hair care advice to customers. They will also contribute to the smooth running of store operations and support the salon team by welcoming and assisting salon clients.
Key Responsibilities- Provide exceptional customer service and deliver expert hair care advice to customers
- Welcome, engage, and consult customers to understand their needs and provide professional recommendations on hair care
- Contribute to the smooth running of store operations, ensuring the store is well presented, clean, and stocked appropriately
- Support the salon team by welcoming and assisting salon clients
To be successful in this role, you will require:
- Hairdressing Qualification or equivalent
- Excellent communication and customer service skills
- Able to work in a fast-paced retail environment
- Possess strong product knowledge and ability to provide expert advice to customers
- Generous incentives
- 40% Discount on products and FREE services
- In-house Online Training Platform
- On-the-job Skill Development and Coaching
- Promotion opportunities- we love developing from within
- Awards to recognise excellence
- Supportive, inclusive and fun team
- Expert, supportive network with the largest employer of Hairdressers in Australia
Our estimated salary for this role is $60,000 - $80,000 per annum, depending on experience.
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