Communications Director

1 day ago


Melbourne, Victoria, Australia DDB Group Australia Full time

Company Overview:

DDB Group Australia is seeking a Communications Director to join our team.

The successful candidate will have strong experience in communications planning, customer journey mapping, and research-led strategies.

You will be responsible for developing and deploying research-led strategies across Coles' channels, aligning with campaigns and trade, while securing team buy-in.

Key Skills:

  • Comms planning: Developing and deploying research-led strategies across Coles' channels
  • Customer journey: Creating data-driven maps for planning and campaign execution
  • Research & Workshops: Leading journey mapping, conducting research, and facilitating workshops

Requirements:

  • Strong experience in communications planning and customer journey mapping
  • Understanding of digital and communications strategy
  • Passion for comms planning, customer journey, and research-led strategies
  • Ability to lead journey mapping, conduct research, and facilitate workshops


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