Strategic Retail Consultant Leader

4 days ago


Sydney, New South Wales, Australia Focal Systems Full time
Director of Retail Consulting

We are seeking an experienced and results-driven Director of Retail Consulting to join our team at Focal Systems.

This is a highly visible leadership role that will focus on advising retailers adopting our technology and leading the change management process to maximize its impact. As Director of Retail Consulting, you will work closely with a portfolio of enterprise customers to drive ROI and ensure alignment between key stakeholders.

The ideal candidate will have extensive experience in retail consulting, change management, and team leadership. They will be able to forge relationships with senior executives, understand key success factors and trends in the grocery industry, and demonstrate expertise in operational process planning and implementation.

About the Role
  • Consult with retailers on how to best apply Focal's technology to improve their operations.
  • Lead the change management process with retailers as they trial and adopt Focal's solutions.
  • Maximize efficiency and productivity through process analysis and interdepartmental collaboration.
  • Seek and act upon opportunities for expansion within our customer base.
  • Lead a team of Customer Success Managers/Retail Consultants in Australia.
  • Build relationships with and secure support from key stakeholders.

We offer a competitive salary of $120,000 - $150,000 per year, depending on experience, plus benefits including health insurance, paid time off, education grants, and equity grants in a fast-growing startup.

Requirements
  • 8+ years of professional experience in retail consulting or change management, ideally within the grocery industry.
  • Ability to forge relationships with senior executives and understand key success factors and trends in the grocery industry.
  • Proven ability to plan and manage operational processes for maximum efficiency and productivity.
  • Excellent communication, presentation, and demonstration skills.
  • Ability and desire to work independently in an unstructured environment.
About Us

Focal Systems is a cutting-edge technology company dedicated to revolutionizing the retail industry. We care deeply about the health, happiness, and wellbeing of all our employees and offer a dynamic and supportive work environment.



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