Support Services Coordinator

4 days ago

Geelong, Victoria, Australia beBeeSupport Full time $81,617
Job Opportunity

We are seeking an experienced administrator to join our team as a Support Officer. This role will provide administrative support for students and client representatives in relation to our education programs.

  • Coordinate and maintain the administration of student support relating to vocational and non-accredited training programs, including enrolments, assessments and student records, to ensure data is AVETMISS compliant.

This involves using VETtrak Student Management System, maintaining data integrity, ensuring all data is AVETMISS compliant and meets the National Standards for RTOs.

  • Process and distribute assessments submitted by students to assessors for marking, in accordance with AVETMISS data requirements and the National VET Data Policy.

Additionally, you will:

  • Provide advice on processing assessments to staff, facilitators and students in accordance with the National Standards for RTOs.
  • Ensure compliance with regulatory requirements within the RTO.
  • Maintain accurate financial records of student fees to ensure adherence to the National Standards for RTOs.

You will have experience in an administrative role in a Registered Training Organisation or similar vocational learning environment. You will possess excellent customer service skills and be able to work autonomously while identifying opportunities for process improvement.

What We Offer

As a valued member of our team, you can expect:

  • A supportive and collaborative working environment.
  • The opportunity to make a difference in the lives of students and clients.
  • Professional development and growth opportunities.
Requirements

To be successful in this role, you will need:

  • Experience in using student management and learning management software.
  • Demonstrated knowledge of AVETMISS data requirements and the National Standards for RTOs.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
How to Apply

If you are a motivated and organised individual who is passionate about delivering exceptional support services, please submit your application via the WorkSafe Careers website.

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