Sydney IT Support Job Opening

2 weeks ago

Sydney, New South Wales, Australia beBeeITSupport Full time $84,000 - $104,000
IT Support Professional Opportunity

The Sydney office is seeking a highly skilled IT Support Associate to join our team.

  • This role focuses on delivering level 1 and 2 IT support for PC and Mac users across the organization.
  • Key responsibilities include managing the full IT lifecycle for employees, ensuring smooth onboarding and offboarding experiences.
  • Administer corporate IT systems, including Microsoft 365 services such as Entra ID and Exchange Online.
  • Oversee onsite hardware repairs and maintenance to minimize downtime.
  • Set up new devices using cloud-based tools like Endpoint Manager (Intune), Ninja, and JAMF.
  • Monitor and maintain IT infrastructure, including servers, system health, and inventory.
  • Ensure continuous, reliable IT operations with minimal disruptions.
  • Support IT project rollouts in collaboration with the IT Support Manager.
  • Maintain clear, up-to-date IT documentation.

Requirements include a minimum of 2-4 years of hands-on IT support experience, preferably in a global environment. Proficiency with Windows 11 and knowledge of user provisioning through the Office 365 Admin Portal are essential. Strong communication and interpersonal skills are also required.

We are committed to maintaining high-quality IT services, focusing on excellence and innovation. If you are passionate about delivering outstanding support and have a strong technical background, we encourage you to apply.

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