Food and Beverage Service Manager

3 weeks ago

The Rocks, Australia Accor Full time

**Job Summary**

We are seeking a highly motivated and experienced Food and Beverage Service Manager to join our team at The Sebel Quay West Suites Sydney. As a key member of our hospitality team, you will be responsible for leading and mentoring our team to deliver exceptional service to our guests.

**Key Responsibilities**

  • Lead and motivate the team to deliver professional, efficient, and friendly service.
  • Assist the Restaurant and Bar Manager with day-to-day operations in The Quartier Bar & Restaurant, In-Room Dining, and Conferencing/Events.
  • Provide a high-quality experience for guests and patrons, ensuring their expectations are met.
  • Liaise with customers and the kitchen brigade to ensure service times are adhered to.
  • Ensure revenue for the shift is accurately accounted for, with cash/charge summaries completed to balance daily activities.
  • Ensure guest billing is completed accurately, following hotel procedure and posting correct charges.
  • Set up systems to protect and maintain control of restaurant and conference service equipment, recording breakages and conducting regular stock takes.
  • Operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.

**Requirements**

  • A true 'people person' who can create connections with our guests and residents quickly.
  • Passion and well-rounded knowledge of the latest food and wine trends.
  • A valid Responsible Service of Alcohol (RSA) Certificate and Food Safety Supervisor Certificate.
  • Availability to work a rotating roster.
  • Lead by example and be motivated to take ownership of this role, and progress within our company.

**What's in it for you?**

  • Discounted carparking, free barista coffee, free dry cleaning of uniform, and hotel discounts of up to 70% off worldwide holidays.
  • Accor's industry-leading training platforms, Accor Academy and Typsy, support your career development with unlimited access to qualifications, practical skills, and leadership programs.
  • Opportunity to grow and develop your career within an international hotel group with over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of like-minded professionals.

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