Expertise Consultant

21 hours ago

Newcastle, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000
Technical Expert Role

We are seeking a highly skilled Technical Expert to join our team.

The successful candidate will provide technical expertise and support to ensure consistency of approach to factors which impact claims cost and assist in the development of technical staff.

Key Responsibilities:

  • Provide technical expertise and support to the Manager, Tail and Claims Performance & Delivery to assist with strategic claims management decision making across all products
  • Provide technical expertise and/or mentoring to support the development of technical staff to ensure appropriate performance standards are achieved
  • Provide consistent and high-quality advice and sign off support to technical staff to ensure consistency of approach to factors which impact claims cost
  • Provide regular analysis of audit results (internal & external) and implement and develop frameworks to improve performance
  • Provide regular analysis of claims trends and provide recommendations to improve performance
  • Ensure departmental procedures and training are in-line with business objectives and legislative and procedural requirements, and are updated/amended as required, to ensure they always remain current.

Requirements:

  • Extensive experience handling complex Workers Compensation claims, particularly supporting small business clients
  • You possess in-depth technical knowledge of personal injury claims and all relevant legislation
  • Strong communication and interpersonal skills are essential, along with the ability to collaborate effectively and build positive relationships with stakeholders.

What We Offer:

  • Competitive benefits package and excellent work culture
  • Excellent discounts on a range of retail favourite stores as well as insurance products
  • A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave
  • Invest in your brighter future with ongoing study support and career development programs

About Us:

We believe that our workforce is best when it is diverse, talented and passionate. We are committed to creating an inclusive culture where our people feel valued, connected and empowered to make a genuine difference.

If you require any support or adjustments to participate equitably in our recruitment process or in the workplace, please contact us for a confidential conversation.

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