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Medical Imaging Assistant

2 months ago

Adelaide, South Australia Jones Radiology Full time
About the Role

This is an exciting opportunity for a people-focused and customer-centric individual to play a fundamental role in upholding Jones Radiology's commitment to delivering the best possible patient experience.

The Medical Imaging Assistant (MIA) aids technical staff and ensures optimum clinic efficiency across multiple (MRI and CT) modalities. The MIA works closely with technical and clerical staff members to improve patient health care through accessible, empathic and innovative imaging.

We offer multiple permanent part-time positions at multiple Central / Adelaide Region clinic locations; working hours per week with shifts rostered on Mondays, Tuesdays and Thursdays.

The successful candidate will work rotating shifts between the core hours of 6:30am and 8:30pm. You will also be expected to contribute to a weekend roster approximately once per month and be compensated accordingly.

Upon your commencement, you will receive paid training to proficiently undertake your duties and deliver the best possible patient experience.

Your Key Responsibilities
  • Prepare patients for procedures and examinations
  • Provide patients with adequate explanation and provision of information – both before and during the examination
  • Cannulate patients appropriately as required and assist technical staff with patient positioning
  • Providing excellent customer service and patient care
  • Developing and maintaining strong working relationships with patients, referrers, staff, and managers
  • Other general duties as outlined in the attached position description
What We're Looking For
  • Strong customer service skills and a passion for care and empathy
  • Demonstrated customer service experience, previous medical reception or clinical experience will be highly regarded
  • Demonstrated initiative, proactivity, and willingness to learn
  • Excellent problem-solving, interpersonal and communication skills
  • Ability to work autonomously and in a team environment
What We Offer
  • Competitive remuneration package with flexible work options
  • Generous parental leave provisions and phased return-to-work options
  • Opportunities for career advancement and ongoing professional development
  • Access to wellness programs, fitness facilities, and confidential counselling services
  • Vibrant work environments with individualized team cultures and social events
  • Practice-wide events including an Annual Dinner, Family Picnic, Staff Conference, and holiday celebrations