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Service Operations Manager
3 weeks ago
Job Title:
Service Operations ManagerThis role involves overseeing a team of skilled technicians and apprentices, ensuring the delivery of high-quality service repairs and aftermarket support for heavy-duty equipment.
Main Responsibilities:
- Manage work order scheduling and execution to meet customer expectations.
- Develop and implement safety protocols to maintain a safe working environment.
- Lead and develop team culture through coaching, mentoring, and leadership.
- Liaise with clients to resolve issues and maintain relationships.
Requirements:
- Qualified trade professional with supervisory experience in mechanical or dealership settings.
- Proven leadership skills with the ability to motivate and guide teams.
- Strong understanding of OH&S protocols and risk management in high-risk environments.
- Effective planning and time management skills to handle dynamic workloads.
About the Role:
We value diversity and inclusion, encouraging applications from individuals who share our commitment to creating a safe and inclusive workplace.
