Senior Hospitality Leader

2 days ago


Mount Gambier, South Australia ALH Full time
Opportunity to Lead and Thrive

In the heart of Mt Gambier, Federal Hotel is a family-friendly destination offering a unique blend of hospitality, entertainment, and accommodation.

We're seeking an experienced Assistant Manager to join our team, taking on a key leadership role in driving business growth and delivering exceptional guest experiences.

Key Responsibilities:

  • Lead and motivate a high-performing team, developing and training staff to deliver outstanding service and results
  • Manage daily operations, including opening and closing procedures, back-of-house administration, recruitment, rostering, and customer support
  • Collaborate with colleagues to create memorable moments for guests, focusing on quality food, drinks, and entertainment
  • Develop and implement innovative initiatives to drive business growth and increase revenue

Requirements:

  • Proven experience in hospitality leadership, preferably with a focus on food, bars, and gaming
  • Strong leadership and coaching skills, with the ability to develop and motivate a large, diverse team
  • Operational expertise to achieve financial and business targets, with a focus on customer satisfaction and retention
  • Excellent customer service skills, with a passion for delivering exceptional guest experiences
  • Current industry RSA and RSG/RCG qualifications

Benefits:

  • An exclusive discounts card for ALH Hotels, BWS, Dan Murphy's, and other Endeavour Group brands
  • Access to a range of free services supporting physical, mental, and financial wellbeing
  • Opportunities for career growth and development, with a focus on innovation and excellence
  • A comprehensive benefits package, including health insurance, superannuation, and more

The successful candidate will be rewarded with a competitive salary of $74,000 + bonus + team benefits, reflecting their value to the business. If you're passionate about hospitality, leadership, and delivering exceptional results, we encourage you to apply.


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