Field Service Technician

3 days ago

Port Hedland, Australia Crown Equipment Full time

About the Role

We are seeking a skilled Field Service Technician to join our team as a Forklift Maintenance Specialist. In this role, you will be responsible for delivering high-quality service to our customers while performing scheduled maintenance and safety checks on their material handling equipment.

Key Responsibilities

  • Conduct customer-focused scheduled and 'breakdown' services.
  • Assist in the preparation of field-based quotes for customers through the completion of jobs.
  • Record notes and file service records appropriately – be a part of the service team and provide high level customer service to help our customers' solve their material handling needs.
  • Access to industry-leading training and development and grade progression opportunities, including potential opportunities to train less experienced service technicians in more complex aspects of service and repair work in the field.
  • Maintain up to date technical knowledge, including emerging technologies in automation and telematics.
  • Keep up to date with industry trends, new products and services.
  • Partner with the Company and maximise additional sales and service across a dedicated customer base.

About Us

Crown Equipment is a family-owned business that has been leading the way in material handling solutions for over 75 years. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the most trusted names in the industry.

What We Offer

  • A competitive salary range of AU$60,000 - AU$80,000 per annum, depending on experience.
  • Overtime opportunities available.
  • Industry-leading training and development programs.
  • A comprehensive benefits package, including access to discounts and cashback from over 400+ retailers nationwide, health and wellbeing support, and corporate rates for private health insurance.
  • A safe and inclusive working environment.

Requirements

  • Prior experience as a forklift mechanic or service technician will be highly regarded but not essential.
  • Ability to perform scheduled maintenance, safety checks, and repairs.
  • Demonstrated mechanical aptitude.
  • Excellent problem-solving skills.
  • Strong attention to detail.
  • Ability to work independently and as part of a team.
  • Good communication and customer service skills.

How to Apply

Submit your resume and cover letter outlining your relevant experience and qualifications via the 'Apply Now' button.

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