Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused Customer Service Officer to join our team at Bank of Queensland.
As a key member of our branch team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.
Your key responsibilities will include:
- Providing accurate and timely information to clients regarding our products and services
- Assisting clients with account inquiries, transactions, and other banking needs
- Building and maintaining strong relationships with clients through regular communication and follow-up
- Working collaboratively with the branch team to achieve sales and service targets
- Ensuring compliance with Bank of Queensland's policies and procedures
About You
To be successful in this role, you will need to have:
- Previous customer service experience, preferably in a banking environment
- Excellent communication and interpersonal skills
- A strong focus on customer satisfaction and loyalty
- The ability to work in a fast-paced environment and adapt to changing priorities
- A willingness to learn and take on new challenges
This is a fantastic opportunity to develop your career in banking and work with a dynamic and supportive team.
About Us
Bank of Queensland is a regional bank with a national presence, offering a range of financial products and services to individuals and businesses.
Our Perks
- Competitive salary and benefits package
- Opportunities for career advancement and professional development
- A dynamic and supportive work environment
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