Digital Operations Transformation Lead

4 weeks ago

Melbourne, Victoria, Australia VLine Full time

About the Role

V/Line is seeking a Digital Operations Transformation Lead to shape and lead the digital strategy for its Operations division, driving the transition to a modern, system-based environment.

This role will involve mapping the division's digital architecture, developing roadmaps for critical rail systems, and ensuring these systems are equipped to meet both current and future needs.

The successful candidate will leverage best practices in rail and transport systemisation, collaborate with stakeholders to drive continuous improvements, and secure strategic investments.

Key Responsibilities

  • Develop and manage the digital strategy for Operations, ensuring alignment with V/Line's modernisation priorities through consultation, engagement, and advocacy.
  • Work with IT to establish governance frameworks, prioritise resources, and oversee system implementation projects.
  • Serve as the Operations technical authority, managing escalations, aligning system design with business processes, and driving continuous system improvements.
  • Develop data governance frameworks, enhance reporting capabilities, and use data insights to identify pinch points and inform long-term operational improvements.
  • Evaluate V/Line's systems against industry best practices, explore emerging technologies, and build business cases to secure funding for system upgrades.
  • Provide leadership to system subject matter experts, develop working frameworks, manage stakeholder expectations, and champion behaviour change to support technical improvements.

About You

The ideal candidate will be a consultative leader with exceptional stakeholder management skills, experience with project and change management frameworks, and a proven track record of leading digital transformations in the transportation sector.

V/Line offers a dynamic and collaborative work environment, flexible working arrangements, and opportunities for professional growth and development.

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