Data Analyst

2 weeks ago

Melbourne, Victoria, Australia Transurban Full time
About the Role

We are seeking a highly skilled Data Analyst to join our team at Transurban. As a Data Analyst, you will play a critical role in providing stakeholders with valuable insights on revenue assurance and reports across our assets and tolling retailers.

Key Responsibilities:

  • Work in an Agile team environment to support the on-going operation and delivery of key business reports, such as monthly management reports, asset revenue assurance reports, and compliance & tolling audit reports.
  • Analyse variances on key indicators & trends for each asset/region/market, extract business insights to help inform and guide management decision making.
  • Continuously drive business improvements with the insights and information from analysing report's results.
  • Provide specialist knowledge of both business and technology systems to respond to operational incident management from identification, assessing impact, evaluating options to post-incident review.
  • Provision of reporting and analysis service to other business areas, including within the Asset Operations, Customer Operations, Business Development, and Accounting & Finance.
  • Demonstrate effective communication to a broad spectrum of stakeholders at an appropriate level of detail, including detailed technical discussions, as well as an ability to translate complex concepts into a meaningful business context.
  • Develop and become a source of centralized knowledge covering the full breadth of tolling operations, ranging from roadside technology, back-office billing systems to customer experience management solutions.

Requirements:

  • A passion for using data and reports to facilitate an understanding of the business and customer behavior, with extensive experience in using data to deliver business needs.
  • Advanced SQL experience with a well-developed understanding of relational data warehouse, including ability to interrogate data, sorting and processing large volumes of complex information.
  • Experience with Data ETL tools, such as Lavastorm, Data360, Alteryx, Qlik, Matillion, Dataiku, Knime, etc.
  • Using of Tableau/Power BI for data visualization and reporting.
  • Prior exposure to Snowflake, Oracle, AWS Redshift, T-SQL language, and ETL Stored procedure will be advantageous.
  • Excellent communication and well-developed stakeholder management skills.
  • Ability to think creatively, have a sense of curiosity, and a growth mindset.

What We Offer:

  • A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year.
  • 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well.
  • Learning and development opportunities to support your career interests.
  • Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more.
  • Share offers and insurance benefits.
  • Social activities, community give-back programs, and paid volunteer days.

We are committed to creating a diverse and inclusive workplace where everyone feels comfortable and safe to express ideas, questions, and concerns. We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us.

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