Customer Service Representative
1 month ago
We are seeking a talented customer service expert to join our finance team as a Store Network Credit Officer on a full-time basis.
Key Responsibilities- Make and receive phone calls from customers and our store network
- Handle customer complaints and resolve queries
- Process journals to resolve banking/receipting issues
- Provide genuine, friendly, prompt service
- Contact customers/stores and investigate reasons for late payments and payment options
- Negotiate a payment plan for customers
- Place accounts on stop credit as required
- Check and investigate disputes or discrepancies with customer accounts
- Account maintenance and set up
- Set Credit limits for customers
- Ensure appropriate security processes
- Ensure all Key Accounts are reconciled
- Reporting as required
- Candidate must have customer service experience
- Be available for a full-time position
- Be willing to work a rotating roster, Mon-Fri 8am and 10am starts
- Demonstrated ability to provide exceptional customer service and develop strong professional relationships
- Excellent verbal and written communication skills
- Intermediate mathematical and literacy skills
- Intermediate computer skills, and confidence with excel
With 100 years operational experience, GPC Asia Pacific is the largest automotive aftermarket parts supplier in Australia and New Zealand. With 6,000 employees, GPC Asia Pacific operates a number of portfolio businesses in the automotive parts market, with the most well-known being Repco, NAPA, AMX and McLeod Accessories.
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Customer Service Representative
3 weeks ago
Rowville, Victoria, Australia O'Brien Electrical and Plumbing Full timeO'Brien Electrical & Plumbing Rowville is seeking a skilled Customer Service Representative to join their team. As a key member of the organization, you will be responsible for providing exceptional customer service and support to both new and existing customers.The ideal candidate will have a strong operations and administrative background, with high-level...
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Customer Service Representative
3 weeks ago
Rowville, Victoria, Australia Repco Full timeCustomer Service RepresentativeWe are seeking a talented customer service expert to join our finance team as a Store Network Credit Officer on a full-time basis. As a key member of our team, you will be responsible for providing exceptional customer service and developing strong professional relationships.Key Responsibilities:Make and receive phone calls...
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Customer Service Representative
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Customer Service Representative
1 month ago
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Customer Service Representative
1 month ago
Rowville, Victoria, Australia O'Brien Electrical and Plumbing Full timeAbout the RoleO'Brien Electrical and Plumbing Rowville is seeking a highly motivated and organized individual to join our team as a Customer Relations Officer. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our services to our customers.Key ResponsibilitiesRespond to all inbound calls and inquiries for...
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Customer Service Representative
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Customer Service Representative
3 weeks ago
Rowville, Victoria, Australia Repco Full timeAbout the Role:We are seeking a talented customer service expert to join our finance team as a Store Network Credit Officer on a full time basis.Key Responsibilities:Make and receive phone calls from customers and our store networkHandle customer complaints and resolve queriesProcess journals to resolve banking/receipting issuesProvide genuine, friendly,...
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Customer Service Representative
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Customer Service Representative
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Rowville, Victoria, Australia Repco Full timeAbout the RoleWe are seeking a talented Customer Service expert to join our finance team as a Store Network Credit Officer. This full-time opportunity is based in our Rowville Support Office.Key ResponsibilitiesMake and receive phone calls from customers and our store network.Handle customer complaints and resolve queries.Process journals to resolve...
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