Customer Service Representative

1 month ago


Rowville, Victoria, Australia Repco Full time
About the Role

We are seeking a talented customer service expert to join our finance team as a Store Network Credit Officer on a full-time basis.

Key Responsibilities
  • Make and receive phone calls from customers and our store network
  • Handle customer complaints and resolve queries
  • Process journals to resolve banking/receipting issues
  • Provide genuine, friendly, prompt service
  • Contact customers/stores and investigate reasons for late payments and payment options
  • Negotiate a payment plan for customers
  • Place accounts on stop credit as required
  • Check and investigate disputes or discrepancies with customer accounts
  • Account maintenance and set up
  • Set Credit limits for customers
  • Ensure appropriate security processes
  • Ensure all Key Accounts are reconciled
  • Reporting as required
About You
  • Candidate must have customer service experience
  • Be available for a full-time position
  • Be willing to work a rotating roster, Mon-Fri 8am and 10am starts
  • Demonstrated ability to provide exceptional customer service and develop strong professional relationships
  • Excellent verbal and written communication skills
  • Intermediate mathematical and literacy skills
  • Intermediate computer skills, and confidence with excel
About Us

With 100 years operational experience, GPC Asia Pacific is the largest automotive aftermarket parts supplier in Australia and New Zealand. With 6,000 employees, GPC Asia Pacific operates a number of portfolio businesses in the automotive parts market, with the most well-known being Repco, NAPA, AMX and McLeod Accessories.



  • Rowville, Victoria, Australia O'Brien Electrical and Plumbing Full time

    O'Brien Electrical & Plumbing Rowville is seeking a skilled Customer Service Representative to join their team. As a key member of the organization, you will be responsible for providing exceptional customer service and support to both new and existing customers.The ideal candidate will have a strong operations and administrative background, with high-level...


  • Rowville, Victoria, Australia Repco Full time

    Customer Service RepresentativeWe are seeking a talented customer service expert to join our finance team as a Store Network Credit Officer on a full-time basis. As a key member of our team, you will be responsible for providing exceptional customer service and developing strong professional relationships.Key Responsibilities:Make and receive phone calls...


  • Rowville, Victoria, Australia O'Brien Electrical and Plumbing Full time

    O'Brien Electrical & Plumbing Rowville is seeking a skilled Customer Service Representative to join their team. The ideal candidate will have a strong operations and administrative background, with excellent communication skills and a professional approach.Key Responsibilities:Respond to all inbound calls and inquiries for jobs.Support improving stock...


  • Rowville, Victoria, Australia O'Brien Electrical and Plumbing Full time

    About the RoleO'Brien Electrical & Plumbing Rowville is seeking a highly motivated and organized individual to join our team as a Customer Relations Officer. As a key member of our operations team, you will play a vital role in ensuring exceptional customer service and driving business growth.Key ResponsibilitiesRespond to all inbound calls and inquiries for...


  • Rowville, Victoria, Australia O'Brien Electrical and Plumbing Full time

    About the RoleO'Brien Electrical and Plumbing Rowville is seeking a highly motivated and organized individual to join our team as a Customer Relations Officer. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our services to our customers.Key ResponsibilitiesRespond to all inbound calls and inquiries for...


  • Rowville, Victoria, Australia O'Brien Electrical and Plumbing Full time

    About the RoleO'Brien Electrical & Plumbing Rowville is seeking a highly motivated and organized individual to join our team as a Customer Relations Officer. As a key member of our operations team, you will play a vital role in ensuring exceptional customer service and driving business growth.Key ResponsibilitiesRespond to all inbound calls and inquiries for...


  • Rowville, Victoria, Australia Repco Full time

    About the Role:We are seeking a talented customer service expert to join our finance team as a Store Network Credit Officer on a full time basis.Key Responsibilities:Make and receive phone calls from customers and our store networkHandle customer complaints and resolve queriesProcess journals to resolve banking/receipting issuesProvide genuine, friendly,...


  • Rowville, Victoria, Australia O'Brien Electrical and Plumbing Full time

    About the RoleO'Brien Electrical & Plumbing Rowville is seeking a highly skilled and motivated individual to join our team as a Customer Relations professional.This is an exciting opportunity to work with a dynamic and supportive team, where you will have the chance to develop your skills and contribute to the growth and success of our organization.Key...


  • Rowville, Victoria, Australia Repco Full time

    About the RoleWe are seeking a talented Customer Service expert to join our finance team as a Store Network Credit Officer. This full-time opportunity is based in our Rowville Support Office.Key ResponsibilitiesMake and receive phone calls from customers and our store network.Handle customer complaints and resolve queries.Process journals to resolve...


  • Rowville, Victoria, Australia Repco Full time

    About the RoleWe are seeking a talented customer service expert to join our finance team as a Store Network Credit Officer on a full-time basis.Key ResponsibilitiesMake and receive phone calls from customers and our store networkHandle customer complaints and resolve queriesProcess journals to resolve banking/receipting issuesProvide genuine, friendly,...


  • Rowville, Victoria, Australia O'Brien Electrical and Plumbing Full time

    pbAbouttheRole:/b/ppO'BrienElectrical&PlumbingRowvilleisseekingahighlyskilledandmotivatedCustomerRelationsprofessionaltojoinourteam./ppbKeyResponsibilities:/b/pulliAssistinbringinginmorebusinessbycommunicatingwithnewandexistingcustomers/liliEfficientmanagementofinboundcallsandoutboundcustomersurveysanddebtcollection/liliBethegluebetweenoperationalperformance...


  • Rowville, Victoria, Australia O'Brien Electrical and Plumbing Full time

    O'Brien Electrical & Plumbing Rowville is seeking a skilled Solar Sales Representative to join our dynamic team.We are looking for a motivated and results-driven individual to take on the role of Appointment Setting Specialist.Key Responsibilities:Setting appointments with potential customersBuilding relationships with clients to increase salesWorking...


  • Rowville, Victoria, Australia Arnott's Full time

    About the role:We are currently seeking a dedicated and enthusiastic Sales Support Representative to join our high performing team in the Doncaster area, covering the Eltham territory.About you:You will have exceptional and effective communication skills, a high level of drive and initiative, as well as a passion for sales. As a Sales Support Representative...


  • Rowville, Victoria, Australia Arnott's Full time

    About the opportunity:We have an exciting Sales Support Representative position available in the Colac and Torquay area, seeking a dedicated and enthusiastic individual to join our high-performing team.About you:As a Sales Support Representative, you will build and maintain quality relationships with store personnel and provide excellent customer service...


  • Rowville, Victoria, Australia Arnott's Full time

    About the Role:We are seeking a dedicated and enthusiastic Sales Support Representative to join our high-performing team in the Ballarat area.About You:You will have exceptional communication skills, a high level of drive and initiative, as well as a passion for sales. You will build and maintain quality relationships with store personnel and provide...


  • Rowville, Victoria, Australia Arnott's Full time

    About the role:We're seeking a dedicated and enthusiastic Sales Support Representative to join our high-performing team in the Geelong area. This opportunity is perfect for an individual who is passionate about sales and looking to build and maintain quality relationships with relevant store personnel.About you:You'll have exceptional communication skills, a...


  • Rowville, Victoria, Australia The Arnott's Group Full time

    About the RoleWe are seeking a dedicated and enthusiastic individual to join our high-performing team as a Sales Support Representative in the Warrnambool area.As a Sales Support Representative, you will be responsible for building and maintaining quality relationships with relevant store personnel, providing excellent customer service, and executing...


  • Rowville, Victoria, Australia The Arnott's Group Full time

    About the role:We are seeking a dedicated and enthusiastic individual to join our high-performing team as a Sales Support Representative in the VIC CBD area.About you:You will have exceptional communication skills, a high level of drive and initiative, as well as a passion for sales. As a Sales Support Representative, you will build and maintain quality...


  • Rowville, Victoria, Australia Arnott's Full time

    About the Opportunity:We are currently seeking a dedicated and enthusiastic individual to fill a Sales Support Representative opportunity in the Warrnambool territory, covering the Colac and Torquay area.About You:You will have exceptional communication skills, a high level of drive and initiative, as well as a passion for sales. As a Sales Support...


  • Rowville, Victoria, Australia Arnott's Full time

    About the Opportunity:We are seeking a dedicated and enthusiastic Sales Support Representative to join our high-performing team in the Geelong area. As a Sales Support Representative, you will build and maintain quality relationships with relevant store personnel and provide excellent customer service through the execution of marketing activity, building and...