Process Transformation Specialist

7 days ago

Melbourne, Victoria, Australia RSPCA Victoria Full time

About RSPCA Victoria

We are Victoria's best-known and most respected animal welfare organisation, working towards a world where all animals are treated with respect and kindness. Our purpose is to work with the community to achieve outstanding animal welfare through education, advocacy, and animal care and protection.

About The Role

This is an exciting opportunity for an experienced professional to join our team as a Process Transformation Specialist. As a full-time, fixed-term employee, you will play a critical role in leading and managing process changes resulting from the implementation of the 2Up Operating Model for RSPCA Victoria's Inspectorate. Your primary responsibility will be to develop and deliver tailored communication strategies to support change initiatives and improve stakeholder understanding.

You will be responsible for leading the full cycle change management for the new 2Up operating model RSPCA Victoria's inspectorate, ensuring adoption and integration across the organisation. This includes designing effective change management approaches, coaching leaders and teams to overcome resistance and adopt new processes, and building change management capability across the organisation.

Key Responsibilities:

  1. Develop and deliver tailored communication strategies to support change initiatives and improve stakeholder understanding.
  2. Design and implement effective change management approaches, including impact assessments, learning needs analysis, and engagement plans.
  3. Support the Inspectorate and wider organisation during transformation by coaching leaders and teams to overcome resistance and adopt new processes.
  4. Build change management capability across the organisation by promoting best practices.
  5. Develop a project management framework and enhance organisational capability for project execution.
  6. Lead planning, documentation, communication, and rollout, ensuring timely completion of all project milestones.
  7. Collaborate with internal stakeholders to gather feedback, align efforts, and manage risks and conflicts.
  8. Create training materials, identify process improvements, and ensure compliance with organisational policies, including workplace health and safety.

What We Are Looking For

  • Proven experience as a Change Manager or in a similar management and change consultancy role.
  • Demonstrated success leading and implementing complex projects, particularly in animal welfare, operations, or process optimisation.
  • Strong stakeholder management skills with the ability to coordinate diverse, cross-functional teams.
  • Expertise in producing high-quality documentation and translating complex processes into clear, actionable SOPs.
  • Solid background in organisational design, operating model transformation, and large-scale change initiatives.
  • Experience in developing and executing strategic and tactical internal communications plans.
  • Proficiency in project management tools and methodologies for efficient project execution.
  • Excellent communication, organisational, and problem-solving skills, with the ability to manage competing priorities in a fast-paced environment.

Benefits of Working with Us

RSPCA Victoria offers a range of benefits that support your career growth and well-being. These include salary packaging and novated lease arrangements, generous discounts on products and services, and a commitment to work-life balance.

We value diversity, equity, and inclusion and offer flexible working arrangements to support work-life balance. If you are passionate about animal welfare and want to make a difference, this may be the perfect opportunity for you.

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