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Product Specialist
1 month ago
We are seeking a highly skilled Product Specialist to join our dynamic team at SirsiDynix. As a key member of our APAC region, you will play a vital role in empowering our sales team and potential customers with the latest library solutions.
Key Responsibilities- Demonstrations and Training: Deliver engaging onsite and remote demonstrations of SirsiDynix's library products, catering to the specific needs of both prospective and current customers. Develop and deliver training sessions to inform and empower sales staff, enabling them to effectively assist customers with confidence.
- Product Knowledge and Updates: Continuously learn enhancements to company software, including third-party partner products, that enhance/integrate with traditional SirsiDynix ILS and BLUEcloud products. Ensure this knowledge is effectively integrated into presentations and client interactions.
- Industry Awareness and Competitor Analysis: Stay updated with industry standards, emerging technologies, and competitor products. Maintain awareness of competitors in the market, including their offerings and new feature developments, to ensure our solutions and presentations remain competitive and innovative.
- Managing Requests for Proposals (RFPs): Work closely with the Sales and Proposals teams to thoroughly review and complete responses to Requests for Proposals. Respond to detailed specification requirements in RFPs and prepare for follow-up demonstrations and presentations.
- Event Coordination and Representation: Attend and represent the company at key industry shows, conferences, roadshows, and events, ensuring a professional and knowledgeable presence that upholds the company's brand and values.
- Proficiency with SirsiDynix Software: Expert proficiency in SirsiDynix Symphony ILS, Enterprise, BLUEcloud suite, Analytics, Mobile apps, and associated products, related third-party products and technologies, and ability to learn new software and features.
- Communication and Presentation Skills: Confident and engaging in delivering presentations and demos, with the ability to captivate and maintain audience interest. Advanced PowerPoint capabilities.
- Teamwork and Problem-Solving: Work collaboratively to identify customer needs, align efforts with team objectives, and deliver solutions to exceed expectations. Demonstrate superior critical thinking to troubleshoot and resolve complex issues independently, while maintaining high-quality outcomes.
- Remote-Friendly Environment: Enjoy the flexibility of working from home, while still benefiting from periodic in-person gatherings that foster team spirit and collaboration.
- Continuous Learning: Develop and grow with us through continuous learning and the chance to work with industry-leading technologies.
- Supportive Team Culture: Be part of a supportive APAC team renowned for its collaboration, creativity, and commitment to excellence.
