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Workshop Operations Manager

2 months ago


Rockhampton, Queensland, Australia ROC Consulting Full time

About ROC Consulting

ROC Consulting is a distinguished family-owned consulting firm, delivering expert services daily across various industries with their extensive network of professionals and unique approach to problem-solving. Specializing in time-sensitive projects, they handle a variety of assignments including strategic planning, operational improvement, and special initiatives, reaching both local and global markets.

As a leading family-owned consulting business in Australia, established over four decades ago, they provide reliable service to both multinational corporations and local businesses. Their trusted brand is synonymous with dependability and excellence.

About The Role

ROC Consulting seeks a committed and experienced Workshop Operations Manager to join their team. This position is ideal for a hands-on leader looking to advance their career within a service-focused and innovative organization. The successful candidate will oversee daily operations, foster an inclusive culture, promote skill development, and identify opportunities for process improvement. Effective communication in a dynamic environment is essential, as collaboration with operational leaders is a key aspect of the role.

Responsibilities

  1. Manage a team of skilled technicians and workshop personnel to deliver outstanding results.
  2. Organize and optimize daily workflow to enhance productivity and achieve set targets.
  3. Uphold safety protocols and ensure a secure working environment.
  4. Offer technical support and guidance to team members, encouraging continuous skill development and cross-training.
  5. Strive for continuous improvement in processes and operational efficiency.
  6. Maintain high standards of workmanship through strict quality control measures.

Benefits

  1. Competitive salary package, negotiable based on experience.
  2. A supportive management team.
  3. Great working environment.
  4. Career progression opportunities.
  5. Modern workshop and facilities.
  6. Monday to Friday work schedule, emphasizing work-life balance.
  7. PPE uniforms supplied.
  8. Employee discounts through retail partners including health care programs.

Qualifications

  1. Certification in heavy vehicle repair and maintenance (e.g., Certificate III in HV Mechanical Technology).
  2. Previous leadership experience is desirable.
  3. Strong organizational and time management skills with the ability to plan workloads and manage parts inventory.
  4. A strong commitment to maintaining safety and quality assurance standards.

ROC Consulting is committed to delivering exceptional services and fostering a collaborative team environment. With ongoing growth and business expansion, this position offers long-term job security and career advancement opportunities.